This Privacy Policy explains how handmadeintheuk.co.uk (“we”, “our”, “us”) collects, uses, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR). By using our website, you agree to the practices described in this policy.
We may collect the following types of personal data when you use our website or place an order:
Contact Information – name, email address, phone number, billing and shipping address
Order Information – details of the products you purchase
Payment Information – processed securely via our payment providers (we do not store card details)
Technical Data – IP address, browser type, operating system, and how you interact with our site (via cookies and analytics tools)
We process your data to:
Fulfil and deliver your orders
Communicate with you regarding your order or enquiries
Improve our website, products, and customer service
Comply with legal and regulatory requirements
Send marketing communications (only if you have opted in — you can unsubscribe at any time)
We process your personal data on the following legal bases:
Contractual necessity – to process and deliver your order
Legal obligation – to meet our tax, accounting, and regulatory responsibilities
Legitimate interest – to improve our services and prevent fraud
Consent – for marketing emails or optional data collection (e.g., newsletter sign-ups)
We only share your data with trusted third parties when necessary, such as:
Payment processors
Delivery and courier companies
IT service providers (e.g., website hosting, email services)
These parties are required to keep your data secure and only use it for the agreed purpose.
We keep your personal data only as long as necessary to fulfil the purposes outlined above, comply with legal obligations, and resolve disputes.
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where legally permissible)
Object to certain processing activities
Request data portability (to receive your data in a structured format)
Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
We use cookies to improve your browsing experience, analyse website traffic, and understand user behaviour. You can control or disable cookies in your browser settings, but some features of the site may not work as intended.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
admin@laikadesigns.co.uk
11 Lilley Terrace, Irthlinborough, Wellingborough, Northants, NN95PZ
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.
